Technical Writer

Milano, Lombardia, Italia | Tech-Backend | Full-time | Allows remote

Apply by: Nov. 30, 2020

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading travel tech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high-quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

In 2020 we have been awarded with the Great Place To Work Italia Certification.

Your Mission @TUI Musement

As a Tech Writer, you will be in charge of writing, editing, and publishing Musement API documentation used by internal projects and external partners. We are looking for someone to work alongside our Product and Engineering teams to create user-ready documentation.

The candidate will be in charge of:

  • Defining the whole documentation lifecycle
  • Handling changelog 
  • Sending communication to partners about new features and deprecations
  • Providing feedbacks to developers about API usability 

What you are expected to bring

  • Perfect English
  • Knowledge of OpenAPI/Swagger standards
  • Use of Markdown formatting
  • Knowledge of concepts behind version control
  • Good collaboration

Nice to have:

  • Experience with Postman or any other API tool
  • Experience with GIT
  • Experience with CI tool 
  • Basic knowledge of PHP


  • Every Friday is a Tech Friday | Where you can study and/or test new technologies
  • Freedom to choose your dev tools (hardware and software)