Software Quality Assurance Specialist

Milano, Lombardia, Italia | Product | Full-time

Apply by: Feb. 1, 2021

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

In 2018, TUI’s Tours & Activities division acquired Musement, a leading travel tech start-up. Following a two-year transition period, both became one fully integrated business - known as TUI Musement - combining the global reach, strong resources and high-quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

In 2020 we have been awarded with the Great Place To Work Italia Certification.

Your mission @TUI Musement

Within the Quality Assurance team, the Quality Assurance Specialist plays a key role in ensuring Musement meets defined Quality Standards through testing, monitor and reporting activities across all Musement digital channels thanks to an extraordinary ability in troubleshooting, reverse engineering, debug and with an excellent eye on details.

What you will do with us

  • Oversee all testing and quality standards, perform quality assurance activities on multiple application releases, monitor and document testing activities
  • Be responsible for User Acceptance testing during the Product life-cycle, working together with cross-functional product teams, from design till delivery
  • Create and Maintain all quality assurance policies as agreed with Product, Tech and DevOps teams
  • Together with QA Team and Technical Support Engineers must ensure all defects/bug/incident have the proper information to be prioritized in the backlog

What you are expected to bring

  • Proficiency on debugging and troubleshooting
  • Knowledge of frontend debugging tools and API client tools (Postman, cURL, Selenium, testCafé)
  • Actively contributes to write Test cases,Test scenarios and End to End tests
  • Master Observability and Monitoring tools (New Relic, Grafana, Datadog, Pingdom and others)
  • Triaging skills to keep the backlog refined Understand User Stories and Agile development
  • Able to autonomously code automated End to End test
  • Knowledge of Docker and containerization

What will help you be successful in this role

  • Attention to details
  • Software lifecycle pattern recognition
  • Ability to inspect and find problems and solutions fast


  • The opportunity to join the team of one of the most exciting divisions of Europe’s largest travel company

 Full-time position based in: MILAN, Italy