Software Quality Assurance Specialist

Milano, Lombardia, Italia | Product | Full-time

Apply by: Oct. 31, 2020

TUI Musement acts as an open platform for Tours & Activities suppliers and clients. Today TUI Musement offers over 130,000 ‘things to do’ in all major holiday and city destinations worldwide and is heavily investing into expanding its offering by connecting new suppliers. The inventory is distributed to all 21 million TUI customers, through B2B partnerships – such as the recently announced strategic partnership with – and B2C through the Musement and TUI websites. The service was created to help travellers discover and book things to do – from museum visits to city tours, food and wine tastings, sports events and wellness activities – wherever they go, with the goal of enriching their travel experience. Previously known as TUI Destination Experiences, which included the independently operated Musement business, the new TUI Musement will create value for its suppliers and customers by rolling out a unique digital platform+ model, which combines a scalable digital platform for sourcing, producing and distributing Tours & Activities, with curated service delivery in more than 50 countries worldwide.

In 2020 we have been awarded with the Great Place To Work Italia Certification.

Your mission @Musement

Within the Quality Assurance team, the Quality Assurance Specialist plays a key role in ensuring Musement meets defined Quality Standards through testing, monitor and reporting activities across all Musement digital channels thanks to an extraordinary ability in troubleshooting, reverse engineering, debug and with an excellent eye on details.

What you will do with us

  • Oversee all testing and quality standards, perform quality assurance activities on multiple application releases, monitor and document testing activities
  • Be responsible for User Acceptance testing during the Product life-cycle, working together with cross-functional product teams, from design till delivery
  • Create and Maintain all quality assurance policies as agreed with Product, Tech and DevOps teams
  • Together with QA Team and Technical Support Engineers must ensure all defects/bug/incident have the proper information to be prioritized in the backlog

What you are expected to bring

  • Proficiency on debugging and troubleshooting
  • Knowledge of frontend debugging tools and API client tools (Postman, cURL, Selenium, testCafé)
  • Actively contributes to write Test cases,Test scenarios and End to End tests
  • Master Observability and Monitoring tools (New Relic, Grafana, Datadog, Pingdom and others)
  • Triaging skills to keep the backlog refined Understand User Stories and Agile development
  • Able to autonomously code automated End to End test
  • Knowledge of Docker and containerization

What will help you be successful in this role

  • Attention to details
  • Software lifecycle pattern recognition
  • Ability to inspect and find problems and solutions fast


  • The opportunity to join the team of one of the most exciting divisions of Europe’s largest travel company

 Full-time position based in: MILAN, Italy